Important note Retirement of icTime and Retirement of biz on December 29th, 2023

ictime Permissions

Access to all features added to JIRA by ictime can be restricted via permissions on JIRA group level. There are no fixed roles in ictime, but we have already defined default JIRA groups for each ictime permission, so that you automatically get a running configuration in case you use the JIRA groups "jira-administrators" and "jira-*-users" in your JIRA installation.



Default ictime Permission Setup and life-saver

ictime offers a detailed and flexible permission management and does not limit administrative actions to JIRA administrators. In order to offer you a working permission configuration directly after installation, ictime uses the following JIRA groups:

  • jira-core-users, jira-software-users, jira-servicedesk-users
  • jira-administrators

These groups exist by default in JIRA, see https://confluence.atlassian.com/display/JIRA/Managing+Groups. All ictime permissions are assigned to one of these groups. You are free to change the configuration at any time, please see below for details.

In case icTime is not able to use jira-administrators group, icTime will create a fallback group named "ictime-administrators". Access to the permission section in icTime will be granted to all users having Jira Administration permissions.

JIRA Configuration and Permissions for Time Tracking

As a base requirement to use ictime, time tracking needs to be activated in JIRA (see http://confluence.atlassian.com/display/JIRA/Configuring+Time+Tracking). In addition, a couple of permissions do not exist separately in ictime, but have to be configured in JIRA.The most important one is the permission to log work itself ("Work on Issues" permission in JIRA). For details, please refer to JIRA Configuration & Permissions.

Configure ictime Permissions

Go to

ictime - Administration- Permissions - ictime

Permissions are always set on JIRA group level. You can select as many existing groups as you need. You can either directly enter the group name(s) or click on the group icon

and choose the groups in the JIRA group picker that opens as a separate window:

Once chosen the group(s), please click an the "Add" button to save your selection. If you have typed the group name manually and this group does not exist, it won't be saved.

The groups will be listed in the "Assigned" column of the interface. To delete groups you have assigned to a permission, use the respective link

Permissions

Please note that in case new features that require a permission are added, respective default permissions will only be created for new installations. If you update an existing installation, new permissions for new features need to be set manually, as we do not want to modify your existing permission sets by automatically adding a deafult permission configuration on update.


Timesheets & Time Tracking

Permission

DescriptionRemarks
Timesheet (top level)Access to your complete timesheet for all projects (see Timesheet).default group: all default jira-*-users
Work Log (ictime)Access to work logs on issue level. This is the specific "Work Log (ictime)" tab in the "Activity" section of the issue screen (see Log Work).default group: all default jira-*-users
My Last Work Log WebpanelSee/use the My Last Work Log Webpanel in the right column of issue screen (see Log Work)default group: all default jira-*-users

Time Tracking - ictime

Displays the "Time Tracking - ictime" panel on the issue screen.

This panel has basically the same functionality like the JIRA "Time Tracking" panel.

no default group
Time Tracking - JIraEnables the original JIRA Time Tracking Panel (starting from IcTime 5.6.1)-
Log work for others

Permission to log time for other users. If you have this permission, you will be able to change the user when logging work.

default group: jira-administrators
Log work for others - view onlyPermission to see work logs of other users in Issue view.starting from icTime 5.8.2.6

Log work from JIRA navigation bar

Permission to log work using the "Log work" option in the JIRA navigation bar (see Log Work)

default group: all default jira-*-users

Tracker

Permission to use the Tracker (stopwatch) tool for logging work.

default group: all default jira-*-users

Feature/permission introduced with ictime version 4.3.

Configuration

PermissionDescriptionRemarks
Global TeamsCreate, edit and delete global teams (see Global Teams & Price Lists).default group: jira-administrators
Activity TypesCreate, edit and delete activity types (see Activity Types).default group: jira-administrators
Rounding RulesCreate, edit and delete rounding rules (see Rounding Rules (<= 5.4.x)).default group: jira-administrators
PermissionsConfigure permissions.

default group: jira-administrators

AND

ictime-lifesaver

Work Log Attributes

Permission to manage Work Log Attributes (WLA) (see Work Log Attributes (WLA))

default group: jira-administrators

Feature & permission introduced with ictime version 4.2.

Project ConfigurationView the complete ictime project list (regardless of your JIRA "browse project" permissions), set and edit project status, define the rounding rule for a project, add teams to projects, edit and delete teams, add price lists to teams, edit and delete price lists, create, edit and delete accounting information, configure activity type settings for a project, configure approval for a project (see Project Configuration).default group: jira-administrators
CustomersPermission to manage customers.

default group: none

Feature & permission introduced with ictime version 5.2.

VATPermission to manage VAT rates.

default group: none

Feature & permission introduced with ictime version 5.2.

Custom ReportsPermission to manage custom reports; includes executing custom reports.default group: none

Feature & permission introduced with ictime version 5.2.

Manage Custom ReportsPermission to manage custom reports; includes executing custom reports.default group: none

Feature & permission introduced with ictime version 5.2.

Execute Custom ReportsPermission to execute custom reports.default group: none

Feature & permission introduced with ictime version 5.7.6.9

Miscellaneous

Miscellaneous configuration task:

  • Permission to configure deviant behavior on worklog actions (create / edit) dependent on the status of the related issue 
introduced with version 5.8.6.0

Reporting/Accounting

PermissionDescriptionRemarks
 Reporting

default group: jira-administrators

Please note that users can also get access to Reporting (with full or limited functionality) if they are assigned as approval managers to a project (see Project Approval Managers).

 Accounting Access to the accounting interface and permission to charge work logs as part of the reporting interface (see Accounting).
  • default group: jira-administrators
  • is considered when using Issue State based  specific configurations (see: Misceallaneous)

Planning

PermissionDescriptionRemarks
PlanningPermission to use planning sheet (view, edit), see Planning Sheet.default group: jira-administrators
Plan/ActualPermission to use the plan/actual sheet (see Plan-Actual Comparison).default group: jira-administrators

Approval (Define Approvers)

Permissions for a user to approve work logs are not managed here, but you automatically get these permissions when you are selected as an approval manager for a project. Please refer to Project Approval Managers and Approval.