Important note Retirement of icTime and Retirement of biz on December 29th, 2023

Customers

This feature is available for ictime version 5.2 and higher.

Scope

JIRA does not know customers, but only projects. ictime introduces the customer basically for invoicing purposes, i.e. to manage data that might be requiredif you want to create an invoice document. In the future, it is planned to offer some Reporting based on customers.

If you are looking for a more complete CRM solution for JIRA, check add-ons like this one: https://marketplace.atlassian.com/plugins/ru.teamlead.jira.plugins.teamlead-crm-plugin-for-jira/server/overview.

Fields

NameDescriptionRemarks
NameCustomer nameMandatory.
KeyA matchcode, similar to JIRA's project key.Mandatory.
Customer No.Customer number. 
External KeyAny kind of external key that you might require. 
E-MailCustomer e-mail address 
PhoneCustomer phone. 
ContactCustomer contact person 
CountryCountry 
StateState 
CityCity 
PostcodePostcode 
Street 1Street 1 
Street 2Street 2