Important note Retirement of icTime and Retirement of biz on December 29th, 2023
Prerequisites to Log Work
Depending on your specific configuration, there might be a couple of requirements that need be be covered for a user to be able to log work.
JIRA
Create Work Log
Prerequisite | Description | Remarks |
---|---|---|
Time tracking activated in JIRA. | Time tracking has to be globally activated for your JIRA installation. | See https://confluence.atlassian.com/display/JIRA/Configuring+Time+Tracking. |
Permission "Work on Issues" available for current user. | The general permission to log work for issues of a project is not managed in ictime, but ictime relies on the "Work on Issues" permission from JIRA. A user needs to have this permission to be able to log work in a project. | See http://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions#ManagingProjectPermissions-permissionschemes |
Issue needs to be in a JIRA state that allows logging work. | JIRA by default does not allow to log work for closed issues. | We do not support non-default workflow properties for issues in status "Closed" and only check for the status "Closed" (see https://confluence.atlassian.com/display/JIRA/Allow+editing+of+Closed+Issues). |
You don't need to be assignee of an issue to log work in JIRA.
Edit/Delete Work Log
The following needs to be considered in case you expect users to edit and/or delete their own work logs or all work logs:
Prerequiste | Description | Remarks |
---|---|---|
JIRA Permission "Edit Own Worklogs" available for current user. | Permission to edit own worklogs made on issues. | See http://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions#ManagingProjectPermissions-permissionschemes |
JIRA Permission "Edit All Worklogs" available for current user. | Permission to edit all worklogs made on issues. | See http://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions#ManagingProjectPermissions-permissionschemes |
JIRA Permission "Delete Own Worklogs" available for current user. | Permission to delete own worklogs made on issues. | See http://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions#ManagingProjectPermissions-permissionschemes |
Permission "Delete All Worklogs" available for current user. | Permission to delete all worklogs made on issues. | See http://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions#ManagingProjectPermissions-permissionschemes |
ictime
Create Work Log
Prerequisite | Description | Remarks |
---|---|---|
The project status in ictime is "active" or no status is set. | You can only create new work logs for "active" projects or projects without status. | See Project Status. If nothing is configured (no status is set), ictime will always treat a project like being "active". |
User needs to beĀ an ictime team member for one team for this project and this team needs to have a valid pricelist for the time period the user want to log work. | If a project uses teams & price lists, a user can only log work if this user is member of a team for this project and there is a valid price list available. If logging work for the past or the future, the date must be within an existing price list validity period. | Only applies if
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Edit/Move/Delete Work Log
In addition to the prerequisites to create work logs, the following needs to be considered:
Prerequisite | Description | Remarks |
---|---|---|
The work log status in ictime is "not charged". | Once a work log has been charged, it is not longer possible to edit or delete it via ictime. | See Accounting. |
The work log approval status in ictime is "not approved". | Once a work log has been approved, it is not longer possible to edit or delete it via ictime. | See Approval. |