Depending on your specific configuration, there might be a couple of requirements that need be be covered for a final user to be able to log work.

Table of Contents

JIRA

Create Work Log

Prerequisite	Description	Remarks
Time tracking activated in JIRA.
Respective rights in the JIRA permission scheme applicable (time tracking / work on issues permission).
The respective issue you want to log time needs to be in a JIRA state that allows logging work (JIRA does not allow this for closed issues).

Tip
You don't need to be assignee of an issue to log work in JIRA.

Prerequisite	Description	Remarks
The project status in ictime is "active" or no status is set.
Being an ictime team member for one team for this project.*		Conditions 4. & 5. only apply if project has been configured to use teams & price lists. See Project Teams.
The respective team having a valid pricelist for the time period I want to log work (f tracking time for the past or future, the date must be within an existing price list validity period).*