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Duplicate "Log Work" Options Available
As ictime can't override respective JIRA functionality, it adds a separate "Log Work (ictime)" dialogue to JIRA. This means that users get two "Log Work" options, one from ictime, one from JIRA, e.g. on the issue screen, the issue navigator etc. This is not only confusing but would also mean that specific ictime functionality is not available when you use the JIRA dialogue. You can Atlassian gives instructions on how to disable the JIRA dialogue log work functionality here: https://confluence.atlassian.com/pages/viewpage.action?pageId=715129243. You can do the same (and/or can prevent the JIRA one dialogue from being usable) via ictime in a simple way (technically, same thing is done, i.e. some JIRA system plugin modules are disabled). Please refer to General Configuration.
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Installing ictime will cause duplicate "Log Work" dialogues appearing in different places, one from ictime, one from JIRA. We offer a simple way how to disable the JIRA dialogue (see General Configuration). However, as a result, in some JIRA instances, not only the "Log Work" operation is disabled like intended, but the "Time Tracking" web panel disappears, too (and sometimes the "Log Work" tab, too). There is no known workaround, but you can enable/use the respective "Time Tracking (ictime)" panel instead which offers basically the same functionality, and same for the "Work Log (ictime)" tab (see ictime Permissions).
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