Important note Retirement of icTime and [Retirement of biz] on December 29th, 2023

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Via the invoice list, you can access all invoices you have created and can edit certain data or revoke complete invoices. This chapter also explains some implications of JIRA oprations on issues where work logs have already been charged.


Account List

In the account list, you can

  • search for accounts,
  • view all accounts,
  • view summary and details (including the option to download data),
  • edit accounts
  • revoke accounts (undo the process of charging work logs).

Go to

ictime - Reporting & Accounting - Accounting

By default, the list shows all invoices. You can filter the list by project, search by invoice number and filter by date range:

The list shows the following information:

Depending on the number of accounts, a pagination/following page navigation will appear above the list.

FieldDescriptionRemarks
DateAccount date you have set when creating/editing the account.Not necessarily the creation date.
Invoice No.Invoice number you have set when creating/editing the account. 
ProjectProject key.Accounts can only contain work logs of one single project.
NameName you have set when creating/editing the account. 
BilledTotal that has been or will be charged in the real involice to the customer (might not be the same like the sum from ictime)optional
Calculated (Chargeable)The (financial) amount that is calculated by ictime (based on the report that was used to create this account). 
TextText with further information for this accounts.optional
CommentAdditional comment (e.g. to explain why there is a difference between the result from ictime and the billed sum)optional

The following operations are available:

IconActionDescriptionRemarks

ViewView account details (work logs and summary for this invoice), download data as .xls file.You can also view the details by clicking on the name.
EditEdit "meta data" of the invoice like name, date, text etc.You can't edit the work logs included in the invoice.

RevokeDelete account and "release" work logs again (work logs are in status "not charged" again) 

View Account (Work Log Details & Summary)

To view the details of an account, i.e. all work logs included as well as the summary, click on the

icon or click on the account name. Display - work log details and summary - and options are basically the same like for any report (see Reports: Work Log Details and Reports: Summary & Analysis). However, the data is stored in a different place to ensure that deleting issues or work logs in JIRA can never affect an existing account (see below).

Please note that for technical reasons, longer work log descriptions are reduced to max. 255 characters for the stored account data. This limit does not affect the original work log data which remains unchanged.

Download Work Log Details and Summary

If you want to download details and summary of the report, you can do that before you finally create the "invoice", or you can do it when viewing an invoice.

Same for the financial summary:

Edit Account

To edit an account, click on the edit icon:

You can edit all data, but you can't change the work log entries that are part of this account. If you require to change work log entries, you need to revoke the account and create a new one (see below).

Revoke Account (Undo Charging Work Logs)

You can revoke any account. Revoking an account means that the account itself is deleted and all work logs belonging to the account are set to status "not charged" again.

Go to the accounting list

ictime - Reporting & Accounting - Accounting

and click the icon "revoke" for the account you want to revoke.

After confirming the action, the account will be deleted and all work logs included in this account will be in status "not charged" again.

Keep in mind that revoking an account makes work logs available again for operations like edit or delete (unless this is not possible e.g. because of approval status or project status). However, revoking an account can't bring back work logs that have been deleted via functionality not controlled by ictime (see below).

 

Implications of Deleting Issues or Work Logs in JIRA

Deleting Issues in JIRA

If you delete an issue in JIRA, all work logs are deleted in JIRA, too. ictime can't change this JIRA behaviour. In fact, additional information for a work log from the ictime database is not deleted, but no longer accessible in normal ictime reports or timesheets, as the work log is the base entity where all additional ictime information points to.

When creating on invoice in ictime, we are saving some work log information in a completely separate database table. That means that summary and details for an invoice do never change, as they are taken from this table and we are not relying on JIRA work logs any longer. That means that deleting issues does not have any implications for existing invoices. However, you will have the situation that a work log being part of an invoice does no longer exist in the (JIRA) work logs, which might be considered confusing.

Deleting Work Logs

It is not possible to delete work logs that have been charged via functionality that ictime provides. However, ictime can't control functionality to delete work logs that JIRA provides, like the option to delete complete issues with all their work logs in JIRA.

If you delete a work log that had been charged, there will be no impact on existing invoices, as work log detail data for invoices had been saved separately and therefore is not taken from the JIRA work log enty, but from a different place, like described above. However, you will have the situation that a work log being part of an invoice does no longer exist in the (JIRA) work logs, which might be considered confusing.

Revoking (Undoing) an Invoice

If you "undo" an invoice, status of all work logs is once again set to "not charged".

If work logs had been deleted (or issues with work logs had been deleted) in the meantime, they will be finally lost.

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