Important note Retirement of icTime and Retirement of biz on December 29th, 2023

Reports: Work Log Details

Report results always consist of work log details and a summary & analysis part (see Reports: Summary & Analysis). This chapter explains all available options for the work log details of a report.

Work Log Details

You can hide/show the complete "Work Log Details" section by clicking on the arrow/headline.

Display Work Log Details:

Hide Work Log Details:

Work log details can be displayed in two different views that are available as links in the navigation bar:

  • List (list of all work logs sorted by date/time descending); this is the default view
  • Structured (work logs grouped by project and issue).

In addition, there might be an additional tab called "Warnings". This tab appears if your report contains "broken" work logs that have been caused by moving issues between different projects in JIRA. For details, refer to Fix Work Logs (Warnings).

List

The list view displays work logs by date/time descending.

This view mode displays 15 work logs per page and has a page navigation on the bottom of the list:

The list displays the following information:

ColumnDescriptionRemarks
Exclude

Checkbox to exclude work logs from being charged when using a report as base for charging work logs.

If you have excluded work logs, this will be displayed in the navigation bar (and you can clear your selection):

For more details, see Charge Work Logs - Create Invoice.

This column is only available if you have chosen "Charge" when creating the report. See Create Reports.
DateDate of the work log.
ProjectProject key.You can click the key to get to the project overview in JIRA.
(Type)Issue type (JIRA icon).
(Status)Issue status (JIRA icon).
(Issue Actions)
All operations available in JIRA for the issue a work log belongs to (like in the JIRA Issue Navigator). For details, see below.
IssueIssue key and summary. Display of longer summary is limited to a define dnumber of characters.

You can click the key to get to the issue directly.

If an issue is a sub-task, display will show the sub-task key plus the parent issue key in brackets in front of the summary:

ComponentsComponent/s for this issue, if available.
ActivityActivity type for this work log, if available."-" is displayed if the project had been configured not to work with activity types or if this is a historic work log from JIRA before you have installed ictime. Column is always available, even if feature has been disabled.
DescriptionDescription from your work log.
Fix VersionFix version/s for the issue.

This column has been added in ictime version 4.3.

JIRA Custom Fields, Work Log AttributesIf you have added JIRA Custom Field/s and/or ictime Work Log Attributes as search criteria (see Create Reports), for each field, a column for the values will be displayed in the work log details.

These dynamic columns have been added in ictime version 4.3.

UserUser who has created this work log. Full name is displayed (not the user name).

In front of the user's name, there is a calender icon that opens a "user-date timesheet" in a dialogue windows when clicked.

This timesheet displays all work logs of the user for the date of the current work log (the work log you have clicked the icon). This might be used to check if work logs of one user for one date are consistent.

From ictime version 4.2.5 on, the display has changed, the dialogue is now displayed as inline-dialogue:


BeginStart time of the work log, if you have logged your time as span/period.Column is always available, even if feature has been globally disabled.
EndEnd time of the work log, if you have logged your time as span/period.Column is always available, even if feature has been globally disabled.
Time Spent (Result)Time you have entered (time spent or calculated result from start and end time)

Column was renamed from "Result" to "Time Spent" in version 5.3.1

RoundedRounded time spentIf a rounding rule was applicable for the project at the moment you have last saved this work log. See Rounding Rules (<= 5.4.x) and Project Rounding Rule. Column is always available, even if no rounding rule has been selected for a project.
CorrectedIf the feature is enabled (see General Configuration) and a user has decided to enter a corrected "time spent" value, it will be displayed here.Also refer to Log Work. Column is always available, even if feature has been globally disabled.
Value

If you are working with teams and price lists (see Project Team Price Lists and Global Teams & Price Lists), the value of your work log will be displayed here. If rounding is applicable, it will be considered.

If a value has been entered in the "Corrected" filed of the work log, the price will be calculated with this value.

Introduced in ictime version 4.4.

Value (exact)

If you are working with teams and price lists (see Project Team Price Lists and Global Teams & Price Lists), the exact value of your work log - without rounding - will be displayed here.

If a value has been entered in the "Corrected" filed of the work log, the price will be calculated with this value.

Introduced in ictime version 4.4.

Charge

Displays if entry should be charged or not, i.e. should appear in the "Charge" or "No Charge" section of the financial summary (see Reports: Summary & Analysis). See also General Configuration and Log Work.

charge

do not charge

In case of "no charge", if the user has entered additional information (e.g. the reason why a work log should not be charged), this information will be displayed on mouseover. Column is always available, even if feature has been globally disabled.
 

Approved

Approval status of a work log (if approval is enabled, see General Configuration).

work log is approved

work log is not approved

See Approve Work Logs.

Work Log Actions


All available operations for the work log. For details, see below.

Actions available depend on

  • your permissions in JIRA (edit own/all worklog permissions),
  • on the issue status in JIRA (no logging of work on closed issues),
  • and on the task status in ictime (no changes for work logs already approved or charged).

If a work log has been charged already, the $ sign will be displayed in the "actions" column and no actions will be available.

Structured

The structured view groups work logs by project and issue and shows the total time by issue and project (for the chosen search criteria). By clicking on rows for project and issue, you open more information.

Clicking on one issue (row), you will see all work logs for this issue (for the chosen search criteria):

In case of multiple projects, you get a list of projects first (for the chosen search criteria).

Click on a project to see the issues (see above). If your project list just contains one project, it will automatically show all issues (for the chosen search criteria).

The structured view (when fully opened) displays the following information:

ColumnDescriptionRemarks
Project/Issue

Project key and name as well as issue key and summary. Display of longer summary is limited to a define dnumber of characters.

Issues are displayed according to their key, ascending. Issues that are sub-tasks are grouped directly under their parent-issue and show the key of the parent-issue in brackets:

You can click the project key to get to the project overview in JIRA and the issue key to get to the issue screen in JIRA.


(Type)Issue type (JIRA icon).
(Status)Issue status (JIRA icon).
Exclude

Checkbox to exclude work logs from being charged when using a report as base for charging work logs.You can also check the checkbox on issue level, this will exclude all work logs of the issue (for the chosen search criteria).

If you have excluded work logs, this will be displayed in the navigation bar (and you can clear your selection):

For more details, see Charge Work Logs - Create Invoice.

This column is only available if you have chosen "Prepare charging work logs" when creating the report. See Create Reports.
(Date)Date of the work log.
DescriptionSummary of the issue / description from your work log.
ComponentsComponent/s for this issue, if available.
ActivityActivity type for this work log, if available."-" is displayed if the project had been configured not to work with activity types or if this is a historic work log from JIRA before you have installed ictime. Column is always available, even if feature has been disabled.
UserUser who has created this work log. Full name is displayed (not the user name).

In front of the user's name, there is a calender icon that opens a "user-date timesheet" when clicked.

This timesheet displays all work logs for the date of the current work log (the work log you have clicked the icon). This might be used to check if work logs of one user for one date are consistent.


BeginStart time of the work log, if you have logged your time as span/period.Column is always available, even if feature has been globally disabled.
EndEnd time of the work log, if you have logged your time as span/period.Column is always available, even if feature has been globally disabled.
Time Spent (Result)

Time spent. Displayed on the level of

  • project
  • issue
  • work log (time spent or calculated result from start and end time)

Column was renamed from "Result" to "Time Spent" in version 5.3.1

RoundedRounded time spentIf a rounding rule was applicable for the project at the moment you have last saved this work log. See Rounding Rules (<= 5.4.x) and Project Rounding Rule. Column is always available, even if no rounding rule has been selected for a project.
CorrectedIf the feature is enabled (see General Configuration) and a user has decided to enter a corrected "time spent" value, it will be displayed here.

Also refer to Log Work. Column is always available, even if feature has been globally disabled.

Charge

Displays if entry should be charged or not, i.e. should appear in the "Charge" or "No Charge" section of the financial summary (see Reports: Summary & Analysis). See also General Configuration and Log Work.

charge

do not charge


In case of "no charge", if the user has entered additional information (e.g. the reason why a work log should not be charged), this information will be displayed on mouseover. Column is always available, even if feature has been globally disabled.
 

Approved

Approval status of a work log (if approval is enabled, see General Configuration).

work log is approved

work log is not approved

some, but not all work logs are approved (displayed on issue level)

See Approve Work Logs. Won't be displayed if feature is globally disabled (however, is available in column configuration dropdown to hide in exports).

Appr.

Option to approve selected work logs or all work logs of one issue (if approval is enabled, see General Configuration and if user is approver for a project, for details, refer to Approve Work Logs and Project Approval Managers.

Only available in structured view. Won't be displayed if feature is globally disabled.

Work Log Actions

Issue Operations

All available operations for the work log (resp. issue on issue level). For details, see below.

Actions available for the work log depend on

  • your permissions in JIRA (edit own/all worklog permissions),
  • on the issue status in JIRA (no logging of work on closed issues),
  • and on the task status in ictime (no changes for work logs already approved or charged).

If a work log has been charged already, the $ sign will be displayed in the "actions" column and no actions will be available.

Please note that the structured view does not offer the following columns that are only part of the list view:

  • Fix version/s
  • Custom Fields, Work Log Attributes

Configure Columns

For both views, you can hide almost all columns (some columns can't be hidden as this would not make sense). Just deselect the columns you want to hide in the "Columns" dropdown in the navigation bar:

The column configuration can be done separately for list view and structured view. It will be kept as long as you do not run a new report (or leave the Reporting screen).

Your current column configuration will also apply to the export (see below). Please consider the following specific topics for the export file:

  1. If you hide the column "Time Spent (former Result)", in the export file, this column as well as the column "Result (min)" that displays the result in minutes and does not exist on the Reporting screen itself, will not be part of the export file. If the column "Result" is active, the export file will always show both columns.
  2. In "List View", you also have the option to show/hide a column called "Issue Summary". This is used to show or hide the issue summary text separately from the issue key in the export file. In the report itself, this option has the same effect like "Issue", i.e. it hides the complete column (in the report, key and summary are in the same column, only in the export, they are separate columns).

Export

You can export the work log details in both view modes via the respective button in the navigation bar as .xls file.

Your current column configuration (see above) applies so that you can generate export files that do not contain information that is not required (e.g. to send reports to your customers).

The export file does not include work logs that have been excluded (see above and Charge Work Logs - Create Invoice).

As an additional feature, you can add JIRA custom fields to your export file:



Starting from Version 5.8.2.27:

  • dropdown element for field selection for export (custom fields and WLAs) offers the functionality to:
    • Save the current configuration (of selected fields to export) as default configuration
    • Restore from default (restores a previously "as default" saved configuration of the selection 

Just select those fields you want to add in the "Add Fields to Export" dropdown in the navigation bar. For each field, a column will be added to the export file. In the list view, the additional content will be added to each row (work log), in the structured view, this information will only be added to the rows that contain the issue information.

Please note that there might be custom fields that are not really suitable to be exported due to their type.

We use the known standard http://poi.apache.org/ to generate the .xls documents. If you experience problems opening the export files in Excel (file does not open and shows an empty screen in the Windows task bar) please first save them or use Open Office or Libre Office, it seems that certain Excel versions - sometimes - do not handle the files correctly.

Print

Use the "Print" button in the navigation for both views to print a version of the page that is more printer-friendly:

Please note that you can only print the page (and content) currently displayed to you, it is not possible to print all pages of a list with multiple pages (list view) or content that is currently not displayed (rows that are not opened in case of the structured view).

Operations

Work log details - in both view modes - are the base for a couple of operations on JIRA issues and on work logs.

JIRA does not allow to log work or edit/delete work logs for issues in JIRA status "closed". ictime usually follows this logic, but in the Reporting section, for practical reasons, all operations on work logs are possible regardless of JIRA issue status. It is a very typical use case that an administrative user has to make corrections on work logs and that issues are already closed. It would not make sense that the issue has to be reopened just for this purpose.

Issue Operations

All operations possible for an issue in JIRA can directly be accessed from the report in both view modes:

All JIRA permissions and restrictions apply.

Edit Work Log

You can edit/update work logs appearing in your report result list. Click on the respective icon.

For details on editing work logs, please refer to Log Work.

If you can edit a work log in this interface depends on

  • your JIRA permissions as regards project/issue access ("Browse Project" permission - if you do not have this permission, you won't see any operation icons at all)
  • your JIRA permissions as regards editing work logs ("Edit Own Worklogs" and/or " Edit All Worklogs" permission)
  • the ictime work log status (you can't edit work logs that have already been charged)
  • the ictime approval status (you can't edit work logs that have already been approved)

For the following scenario, you will be able to start editing a work log, but might get an error message:

  • In case team & price list checks are activated in JIRA (see General Configuration and Project Teams), your change requires a valid price list (for the user who has created this work log). This only applies when you try to change the date for the work log and the date is not within the range of any valid price list.

For the following scenario, you will be able to edit a work log, but will get a warning message:

  • If the team assignment status for the work log you want to edit is not consistent (for the user who has created this work log). Should this user have been a member of a team and has left and/or changed the team afterwards (see Project Teams), you will be able to edit work logs this user has created before he/she has left/changed the team, but your changes will be saved using the current user settings, this way overwriting the original settings used when creating the work log.

The following restrictions do not apply when editing a work log from the Reporting screen (they only apply if you try to edit a work log in other interfaces):

  • the ictime project status (usually, you can't edit work logs any longer if the project status is inactive),
  • the JIRA issue status (usually, you can't edit work logs for closed issues).

Delete Work Log

You can delete work logs appearing in your report result list. Click on the respective icon.

For details on deleting work logs, please refer to Log Work.

If you can delete a work log in this interface depends on

  • your JIRA permissions as regards project/issue access ("Browse Project" permission - if you do not have this permission, you won't see any operation icons at all)
  • your JIRA permissions as regards deleting work logs ("Delete Own Worklogs" and/or " Delete All Worklogs" permission)
  • the ictime work log status (you can't delete work logs that have already been charged)
  • the ictime approval status (you can't delete work logs that have already been approved)

The following restrictions do not apply when deleting a work log here (they only apply if you try to delete a work log in other interfaces):

  • the ictime project status (usually, you can't delete work logs any longer if the project status is inactive),
  • the JIRA issue status (usually, you can't delete work logs for closed issues).

Move Work Log

You can move work logs appearing in your report to another issue of the same project. Click on the respective icon.

For details, refer to Move Work Logs.

If you can move a work log in this interface depends on the same restrictions like editing a work log, i.e.

  • your JIRA permissions as regards project/issue access ("Browse Project" permission - if you do not have this permission, you won't see any operation icons at all)
  • your JIRA permissions as regards editing work logs ("Edit Own Worklogs" and/or " Edit All Worklogs" permission)
  • the ictime work log status (you can't edit/move work logs that have already been charged)
  • the ictime approval status (you can't edit/move work logs that have already been approved)

The following restrictions do not apply when moving a work log here (they only apply if you try to move a work log in other interfaces):

  • the ictime project status (usually, you can't edit work logs any longer if the project status is inactive),
  • the JIRA issue status (usually, you can't edit work logs for closed issues).

Warnings (Fix Work Logs)

The "Warnings" tab shows "broken" work logs, i.e. work logs with inconsistencies. This situation is always caused by moving an issue in JIRA to a different project. The "Warnings" tab is not available if a project does not have inconsistent work logs.

For more details, please refer to Fix Work Logs (Warnings).