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These groups exist by default in JIRA, see https://confluence.atlassian.com/display/JIRA/Managing+Groups. All ictime permissions are assigned to one of these groups. You are free to change the configuration at any time, please see below for details.

Note

There are a couple of scenarios where the default setup won't work, i.e. you won't be able to access all ictime navigation items (or won't see any ictime navigation at all):

  1. If the JIRA groups jira-*-users or jira-administrators did not exist in your JIRA installation at the time of installation of ictime (it does not solve the problem to create them later!).
  2. If your user is not assigned to one of this groups (specifically to jira-administrators in order to have full access to ictime administration options)
  3. If something fails during initial creation of permission during installation.
  4. If you accidentally have configured ictime permissions in a way that you can't access the ictime permissions screen any longer.

In these cases proceed according to one of the following recommendations:

  • If the JIRA groups did/do not exist (possible reasons for this could be that you work with LDAP or that you did an import from an OnDemand instance, in JIRA OnDemand, these groups are called "administrators" and "developers" without the "jira-" prefix), create a new group in JIRA with the name "ictime-lifesaver". Assign yourself to this group. You will now get access to the ictime "Permissions" screen and can set the permissions in accordance with your needs. 
  • If the JIRA groups exist, but you are not assigned, assign yourself to the group "jira-administrators", if possible.
  • If something seems to have failed during initial creation of permissions, proceed like described for case #1.
  • If you accidentally have configured ictime permissions in a way that you can't access the ictime permissions screen any longer, proceed like described for case #1

    In case icTime is not able to use jira-administrators group, icTime will create a fallback group named "ictime-administrators". Access to the permission section in icTime will be granted to all users having Jira Administration permissions.

    JIRA Configuration and Permissions for Time Tracking

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