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If you are using ictime the first time, this chapter of our documentation should help you to understand some concepts of ictime. However, you do not need to perform all these steps in this order and can do and modify settings at any time.

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2.Disable JIRA's "Log Work" Screen
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DisableJIRALogWork
DisableJIRALogWork

ictime adds it's own, separate "Log Work (ictime)" dialogue, in addition to the existing one from JIRA. In order to avoid confusion arising from having two different screens to log work - one from ictime, one from JIRA - you can proceed like described by Atlassian here: https://confluence.atlassian.com/pages/viewpage.action?pageId=715129243. You can do technically the same via the following two options on the general configuration screen of ictime (see General Configuration):

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We recommend that you disable/hide JIRA's "Log Work" action as well as JIRA's "Work Log" tab.

Note

Please note: If you disable JIRA's "Log Work" action as well as JIRA's "Work Log" tab and later on disable or uninstall ictime (or trial expires), you will no longer be able to enable JIRA's "Log Work" action as well as JIRA's "Work Log" tab via ictime. In this case, please refer to Atlassian's instructions here https://confluence.atlassian.com/pages/viewpage.action?pageId=715129243 (but just do the opposite!) or see General Configuration and FAQ / Known Issues.

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Tip

Read the detailed documentation here: Custom Field Log Work Field for ictime.

7. Log Work

Once you have configured ictime and your projects according to your needs, users can start to log work. Apart from the options JIRA offers to log work (e.g. from the issue screen or in operations menues e.g. from dashboard gadgets or in the issue navigator)  ictime offers additional options where you can log work (also depending on permission configuration):

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Info

If you want to execute a  custom report in a filtered context (i.e. ictime Reporting), you need to run your report (based on your filter criterias) first. Once After Custom Reports are installed - and enabled for the appropriate view, you will find a button to trigger them after the report result is availablethe reports in the dropdown menu. Please note that the system will automatically detect the existance exsistance of Custom Reports. The trigger to create Custom Reports in any context will be shown dynamically if at least one Custom Report is recognized.

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