Background
It is a common situation - especially for support contracts - that you charge a defined minimum amount of time or that you do not charge your work on the level of minutes, but you charge e.g. minimum half an hour. Let's say you receive three support calls a day that take a few minutes. From your point of view, it could make sense to charge a minimum amount of money (a minimum amount of time) for each call, instead of just calculating 3 x 3 minutes and ending up with 9 minutes to charge...
For this purpose, ictime offers the possibility to define rounding rules, and for each project, you can assign one rounding rule.
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You can define as many rounding rules as you need. On project level, you chose one of the existing these rules (see Project Rounding Rule).
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It is obvious that applying rounding rules does not make much sense (or is not fair) within e.g. a development project, because the rounding rule - of course depending on configuration - adds a time overhead to your real time spent. This is fair for certain situations; a three-minute phone call might have a monetary value far beyond three minutes; if you get disturbed a couple of time a day for a couple of minutes, this justifies charging more than the effective time. |
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Modify & Delete Rounding Rules
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