Via the accounts list, you can access all accounts you have created and can edit certain data or revoke complete accounts. This chapter also explains some implications of JIRA oprations on issues where work logs have already been charged.
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Accounts List
In the account list, you can
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Icon | Action | Description | Remarks |
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View | View account details (work logs and summary for this invoice), download data as .xls file. | You can also view the details by clicking on the name. | |
Edit | Edit "meta data" of the invoice like name, date, text etc. | You can't edit the work logs included in the invoice. | |
Revoke | Delete account and "release" work logs again (work logs are in status "not charged" again) |
View Account (Work Log Details & Summary)
To view the details of an account, i.e. all work logs included as well as the summary, click on the
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Please note that for technical reasons, longer work log descriptions are reduced to max. 255 characters for the stored account data. This limit does not affect the original work log data which remains unchanged. |
Download Work Log Details and Summary
If you want to download details and summary of the report, you can do that before you finally create the "account", or you can do it when viewing a the account.
Same for the summary:
Edit Account
To edit an account, click on the edit icon:
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You can edit all data you have entered when creating the account, but you can't change the work log entries that are part of this account. If you require to change work log entries, you need to revoke the account and create a new one (see below).
Revoke Account (Undo Charging Work Logs)
You can revoke any account. Revoking an account means that the account itself is deleted and all work logs belonging to the account are set to status "not charged" again.
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Keep in mind that revoking an account makes work logs available again for operations like edit or delete (unless this is not possible e.g. because of approval status or project status). However, revoking an account can't bring back work logs that have been deleted via functionality not controlled by ictime (see below). |
Implications of Deleting Issues or Work Logs in JIRA
Deleting Issues in JIRA
If you delete an issue in JIRA, all work logs are deleted in JIRA, too (contrary to other relations of an issue, JIRA completely ignores the work logs ...). ictime can't change this JIRA behaviour. In fact, additional information for a work log from the ictime database is not deleted, but no longer accessible in normal ictime reports or timesheets, as the work log is the base entity where all additional ictime information points to.
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When creating an account in ictime, we are saving some work log information in a completely separate database table. That means that summary and details for an account do never change, as they are taken from this table and we are not relying on JIRA work logs any longer. That means that deleting issues does not have any implications for existing accounts. However, you will have the situation that a work log being part of an account does no longer exist in the (JIRA) work logs, which might be considered confusing. |
Deleting Work Logs
It is not possible to delete work logs that have been charged via functionality that ictime provides. However, ictime can't control functionality to delete work logs that JIRA provides, like the option to delete complete issues with all their work logs in JIRA.
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If you delete a work log that had been charged, there will be no impact on existing accounts, as work log detail data for accounts had been saved separately and therefore is not taken from the JIRA work log enty, but from a different place, like described above. However, you will have the situation that a work log being part of an account does no longer exist in the (JIRA) work logs, which might be considered confusing. |
Revoking (Undoing) an Account
If you "undo" an account, status of all work logs is once again set to "not charged".
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